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Insights / AI, automation and data

Where a model adds value, where a rule is enough and how to control automated decisions.

Articles in this topic

Published in AI, automation and data

Focused reading

One topic. The context needed to make the next move.

Explore the mechanisms, limitations and practical decisions connected with this area.

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Decision questions

Answer first. Then mechanism and boundary conditions.

01

Which process is worth automating?

The best candidate is frequent, repeatable, measurable and has stable input. If the team interprets the task differently every time, organise the process first.

02

How do you build RAG with source control?

Every answer should identify a document and version. Retrieval quality must be measured separately from model output. No source is a valid result, not a reason to guess.

03

When does an agent need human approval?

When a decision is costly, irreversible, involves sensitive data or moves outside a well-defined scope. Automate work without hiding responsibility.

Signals that the topic needs attention

The symptom does not yet reveal the cause.

01

The team repeatedly searches for the same information.

02

Inputs are scattered across documents and systems.

03

Manual classification consumes time but follows clear criteria.

04

The model sounds fluent without a reliable source.

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AI, automation and data

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