15 brands: how competitors build value beyond the product
We analysed **15 selected competitor brands**. We did not stop at store design. We compared communication language, customer promises, how benefits were presented, mechanisms that made product choice easier and the consistency of visual identity. The key question was what makes a technically similar accessory feel like a product from a specific brand rather than an anonymous substitute available from many sellers. Packaging was included as well: we checked whether the experience promised online continued after delivery.